Returns / Refunds / Exchange

Step 1.

Find Your Order Number

Step 2.

Find Your Products

Step 3.

Apply for a refund below. (All reasons are kept confidential) See our privacy policy here.

Step 4.

Upon our confirmation, ship the products to the address we provide on email.

Step 5.

We will proceed with the refund upon product reception.

Returns / Refund / Exchange

Our products are handmade and upon order. This is so that your product deterioration is minimal. Leave a 1-2 day buffer for this process.

Learn more in our shipping policy.

Express to us your thoughts, appreciation & concerns below. If there is any issue that requires resolving, please allow us to analyse the problem and reply with a solution